The Paradisus in Cancun
Paradisus Cancun is on Boulevard Kukulcan at km 16.5. Paradisus Playa del Carmen and Paradisus La Perla are separate hotels farther south. Your transfer destination should match the city and full hotel name on your room confirmation.
Distance from Cancun Airport
The calculated road trip from Terminal 3 is approximately 16.6 km and 20 minutes without live traffic. That is driving time, not the total time between landing and checking in. Allow time for immigration, luggage and meeting your airport representative.
Family Concierge and The Reserve
Family Concierge and The Reserve are part of Paradisus Cancun. The Reserve has adults-only areas; the hotel also welcomes families. Your room category does not change the hotel destination in the booking box. Include every traveller in the vehicle passenger count.
Checking in after your flight
Room check-in starts at 3 p.m. If your flight lands earlier, ask the hotel to store your luggage while the room is prepared. Use your flight’s arrival time for the airport pickup.
Know what your transfer includes
A room package and an airport transfer can have different inclusions. Review any transportation already confirmed through your hotel, then compare the CAT fares if you still need a ride. The totals here are for transportation, not a room at Paradisus.
Returning from Paradisus Cancun
With round trip, you can book the return at the same time as the arrival. We need your outbound flight details to arrange the hotel pickup. Tell us if your stay ends at another Paradisus property so we can review the return route.
Hotel information