Choose Kantenah within the Palladium complex
Grand Palladium Kantenah is part of the Riviera Maya resort complex. Colonial, White Sand and TRS Yucatan have their own hotel identities. Use Kantenah on your reservation and tell us if your room confirmation says Family Selection.
How long is the airport ride?
Our calculated road route from Terminal 3 is about 85.3 km and 1 hour 10 minutes without live traffic. The hotel describes the airport journey as approximately 90 minutes. Leave extra time for traffic and access through the resort; the road estimate is not a pickup deadline.
Family Selection at Kantenah
Palladium lists Family Selection at Grand Palladium Kantenah as a specific accommodation option. Send us that detail when arranging the ride so the arrival and return use the agreed reception. Do not change the destination to TRS Yucatan because it is in the same complex.
A resort for different ages
Kantenah has Baby, Mini and Junior clubs, plus pools and sports facilities. Count everyone for your private airport vehicle and check luggage space. Families arriving on different flights should send us the flight details before combining pickups.
Spa and shared resort facilities
Zentropia Spa and shared facilities are inside the complex; hydrotherapy and treatments can carry an additional charge. Ask the hotel about access from your accommodation. Visiting another part of the complex does not automatically change your confirmed airport pickup point.
From Kantenah back to Cancun Airport
Reserve round trip and provide the departure flight details. Leave time to get from your room to the confirmed meeting point. If your accommodation changes within the complex, let us know before departure so the driver meets you at the right reception.
Hotel information