Choose your hotel on Boulevard Kukulcán
The Hotel Zone follows Cancun’s beach peninsula. A property’s kilometer number helps identify its location: Hard Rock Cancun is at km 14.5 and Museo Maya is at km 16.5. The entrance you need depends on the hotel.
Search by its full name in our Hotel Zone booking box. For an apartment, use the property name or contact us with the access address. We can arrange the drop-off with you if the entrance is on a pedestrian street.
A private van or a Suburban?
The private van is for your family or friends, with Economy and Premium fares. Premium includes a courtesy convenience-store stop if you want to buy essentials before arriving at the resort.
For a Chevrolet Suburban, choose luxury transportation. Both categories are private. You travel to your booked destination without stopping at other travelers’ hotels.

Meet our team after collecting your luggage
Follow the meeting instructions in your reservation once you have finished the airport arrival process. Keep your booking reference accessible. If you cannot locate the meeting point, call or message us using the contact information on the confirmation.
If you reach the hotel before check-in
Keep your swimsuit and a change of clothes in a bag you can open easily. At Hard Rock Cancun, for example, check-in is at 3 p.m., and the hotel describes luggage storage and early-arrival wristbands. Your own hotel may have different room and facility access rules. Hard Rock’s arrival information.
Book the return to Cancun Airport
Select Round trip to include the journey home. Your hotel checkout and airport departure are separate times, so organize the return pickup using your flight details. If you change hotels during your stay, let us know the new pickup address before departure day.
Sources
Checked on September 13, 2026.
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