Excellence Playa Mujeres is on the mainland
The resort is north of Cancun, inside the Playa Mujeres community. The island of Isla Mujeres is offshore, but your airport transfer stays on the mainland and ends at the hotel.
Keep your room confirmation handy for the resort entrance. Your destination is Excellence Playa Mujeres, not the Isla Mujeres ferry terminal.
Excellence Playa Mujeres and Excellence Coral are different hotels
Excellence Coral Playa Mujeres is a separate property. Excellence Riviera Cancun is another resort in the Riviera Maya. If your room confirmation names either one, change the destination before choosing your fare.
The journey from Cancun Airport
Our route estimate from Terminal 3 is 27.9 km, with a reference driving time of about 40 minutes. This is a road estimate without live traffic; baggage collection and airport formalities take additional time.
For your return, use the pickup time on your transfer confirmation. Do not work back from your flight time using the road estimate alone.
An adults-only stay, with your own airport ride
The resort accepts guests aged 18 and over. For a couple, compare the Airport Taxi and Luxury options; for a larger party, check the passenger and luggage capacity shown for each vehicle.
Private and Luxury transportation have Economy and Premium fares. Open the fare details to choose the included benefits you want for the journey.
Check whether your room package already includes a transfer
Some direct hotel bookings include airport transportation. Check your room confirmation before booking a second transfer. If you need transportation separately, you can reserve your CAT pickup here.
Your CAT reservation is for transportation. Hotel amenities and Excellence Club benefits belong to your accommodation booking.
Meeting us after your flight
After collecting your luggage, follow the meeting instructions for your terminal. Have your CAT reservation number ready. If the meeting point is unclear, call or message us before taking another ride.
Send us your updated flight details if your itinerary changes. For a return from a different hotel, ask us to review the route and fare before your departure day.
Hotel information