A van to your actual hotel entrance
Your van goes straight from Cancun Airport to your accommodation in Playa del Carmen. Travel with your own group and compare Economy and Premium before choosing your arrival, departure or round trip.
A Playacar resort and an apartment near Fifth Avenue can require different meeting points. Choose the full accommodation name and tell us about a pedestrian-only entrance before traveling. Keep the street address available so the last part of the journey is clear.
A private van for your family or friends
Your airport transfer is reserved for the people on your booking. Bring everyone together in one search, including children, and compare the vehicle capacity with the size of your party.
The fare is for the vehicle and the journey you choose. You do not buy a separate ticket for each passenger. For a larger party, compare our group transportation before booking.
Economy for the ride. Premium for the arrival.
Economy covers your private van journey. Premium adds priority boarding, a professional bilingual driver and a courtesy convenience-store stop, useful for picking up essentials before checking in.
Premium also includes discount coupons and free cancellation under the booking terms. Review the cancellation conditions before paying. A child seat is a separate request, subject to availability.
Your hotel entrance, not a shared shuttle stop
Select the full name of your hotel in the Cancun Hotel Zone, Playa del Carmen, Tulum or Costa Mujeres. If your resort has several sections, check the name against your accommodation confirmation.
Our private transfer takes your party to the booked drop-off. If the property has a pedestrian entrance or special access instructions, tell us ahead of the trip so we can arrange the arrival with you.
Book the return while your plans are together
Choose Round trip to arrange the airport pickup and your ride back in one booking. The price table separates one-way and round-trip fares so you can compare the complete journey.
For the return, confirm the hotel pickup details in your reservation. If your flight or accommodation changes, contact us with the booking reference so we can review the transfer.
Downtown, Playacar and hotels beyond the center
A hotel near Fifth Avenue, a resort in Playacar and a property outside central Playa del Carmen need different drop-off arrangements. Search for the exact property instead of choosing a nearby hotel as a substitute. For a resort with several sections, check that the name matches your accommodation confirmation.
Staying in an apartment or private home? Send us the name and full address if you cannot find it in the search. We also serve hotels around Mayakoba and along the Riviera Maya. Choose your hotel by name so we can take you to the right entrance.
Allow time for the whole arrival
Central Playa del Carmen is roughly 55 km (34 miles) from Cancun Airport. Allow around an hour for the drive as a planning estimate; traffic and your hotel's location can change the journey. Immigration where applicable, baggage collection and meeting your transfer add time before the road journey begins.
Keep the pickup instructions and contact details from your reservation available on your phone. Use the instructions for your booked service when you leave arrivals. If your flight details change, contact us with your reservation reference so we can review the arrangements for your journey.
Arrange your return to Cancun Airport
Choose Round trip to organize both airport journeys. Add the arrival and return dates, confirm your accommodation and keep the return details with your reservation.
If you only need the ride to the airport, choose Departure and start with your hotel as the origin. Share the flight and pickup information requested during booking. If you change hotels during the holiday, contact us to check the correct departure location and any effect on your reservation.
Just your party
Airport meet & greet
Up to 8 bags
Marie D.
Ernest W.
