Coordinate the flight arrivals first
Keep your group together on the ride from Cancun Airport to Tulum. Tell us how many people are traveling and where you are staying. For different flights or several hotels, contact us to organize the pickups.
A group staying across Tulum town and the beach may need more than one drop-off. A flight into Cancun Airport and a flight into Tulum Airport are different journeys. Send us the arrival airports, flight details and accommodation list before arranging transport for the whole group.
Your whole group, one airport transfer
Travel from Cancun Airport to your accommodation in a passenger minibus reserved for your group. Put every adult and child in the search to check that the vehicle fits your party.
Compare the price for the whole vehicle, not individual tickets. If your party exceeds the available capacity, contact us to arrange the vehicles needed before booking.
Seats and luggage space belong in the same plan
A group trip can mean several large suitcases, strollers or sports bags. Check the passenger and luggage limits together, especially when every seat will be occupied.
Send us the number and type of oversized items before you book. For child seats or accessibility requirements, tell us what you need so we can review the arrangement with you.
Different flights need a coordinated pickup
For a group on one flight going to one hotel, select the accommodation and dates to compare fares. Name one contact who has the reservation reference and meeting instructions.
If people arrive on different flights or stay at several hotels, send us the itinerary first. We need to review each pickup, stop and vehicle before confirming the arrangement and price.
Weddings, family trips and the return to the airport
For a wedding or event, share the dates, hotels and passenger numbers for each trip. The airport-transfer price does not automatically include event journeys or additional hotel stops.
Choose Round trip when everyone shares the arrival and departure plan. If return flights differ, contact us to organize the pickups for each part of the group.
Check your airport: Cancun is not Tulum Airport
We arrange this journey from Cancun International Airport (CUN) to your Tulum hotel. Tulum International Airport, Felipe Carrillo Puerto (TQO), is a different airport. If your flight arrives there, contact us before booking so we can help you arrange the right pickup.
Check the airport code before searching, especially if you compared flights to both airports. For an arrival at TQO, ask us to confirm the correct service instead of leaving Cancun Airport as the origin. For your return, check the departure airport again; an outbound and inbound flight do not necessarily use the same airport.
Town, Aldea Zama and the beach hotel zone
Tulum town is useful for restaurants, shops and accommodations around the urban area. Aldea Zama and nearby residential neighborhoods have their own entrances and building names. Hotels on the coast extend along a separate beach corridor. A hotel using Tulum in its name is therefore not necessarily close to the town center.
The town and beach road are different transfer destinations, so your price depends on where you are staying. Choose your hotel by name for the right fare. For a condominium, share the building name, address and entry instructions with us, and check with your host about late arrivals.
Plan the road journey and your first afternoon
The drive from Cancun Airport follows the Riviera Maya corridor toward Tulum. The town is around 118 km from the airport; allow roughly two hours for the drive as an initial planning estimate. Traffic, the final hotel location and access along the beach road can extend the trip. Airport formalities take additional time before you leave.
Keep the first afternoon flexible rather than booking a tightly timed activity just after landing. A private transfer lets your party travel to the booked destination together without arranging a second ride from a town stop. Pack any essentials you want during the journey where they are easy to reach, and discuss a necessary extra stop before confirming.
Arrange the return from the correct hotel
Choose Round trip to enter both travel dates in one search. Your hotel is the arrival destination and the departure point for the return journey. If your holiday includes several accommodations, confirm where you will be staying on the last night before arranging airport pickup.
For a return-only journey, choose Departure and select the hotel as your origin. Keep the pickup confirmation with your flight details and check the departure airport and date. If you change your flight or move between town and the beach, contact us with your reservation reference so the return arrangements can be reviewed.