Getting around Cancun Hotel Zone during your stay

Start with your hotel entrance

The Hotel Zone follows the coast. A place that looks close to your room on a map may require a longer walk from the hotel entrance. Save the entrance location and check the walking route, rather than estimating the distance across the beach or resort grounds.

Walk to nearby restaurants and shops

For a short outing, check the distance and use marked crossings along the boulevard. If you are meeting friends farther along the Hotel Zone, arrange the trip back as well as the outward journey. Keep your hotel address on your phone.

Agree on a pickup point you can reach

Before leaving a restaurant or attraction, check where vehicles can stop. For a hotel pickup, ask reception which entrance to use. Send that location to the person arranging your ride so you do not wait at a different access.

Changing hotels or making several stops

A move between hotels needs both addresses and a separate quote. For an outing with several stops, tell us where you want to go and the planned times. We can review a hotel-to-hotel or hourly service; an airport fare does not cover those journeys.

Your airport journey is a separate booking

For arrival at CUN or your return flight, use our Hotel Zone transfer page to compare vehicles and fares for your hotel. Your confirmation gives the airport meeting instructions. Keep the return flight details up to date if your airline changes the schedule.

Find the transfer to your hotel