Grand Sunset Princess has reopened after renovation
Princess’s current hotel page says the resort has reopened following refurbishment. An older construction notice does not describe the current status shown by the hotel. Keep your actual accommodation confirmation handy in case your original booking was moved between Princess properties.
The drive to the resort
The calculated route from Terminal 3 is approximately 49.9 km and 45 minutes without live traffic. The hotel is north of central Playa del Carmen. Time spent at immigration, collecting luggage and meeting your driver is separate from that road estimate.
Grand Sunset and Grand Riviera are different destinations
These properties are in the same Princess area, but the hotel name still determines your arrival and pickup arrangements. If your room has been moved to Grand Riviera, tell us before traveling. Do not leave Grand Sunset selected after a hotel change.
Platinum at Grand Sunset
A Platinum room at Grand Sunset remains part of Grand Sunset Princess. It is not a booking for Platinum Yucatan Princess, the separate adults-only resort. Send the full accommodation name if a booking voucher uses only the word Platinum.
Groups arriving on different flights
Princess has several room types for couples and groups. Your airport vehicle is booked for passengers, not rooms. When friends arrive separately, share their flight details with us before choosing one pickup; otherwise the waiting plan may not fit everyone’s arrival.
Your return pickup
Reserve round trip to include the ride back to Cancun Airport. Confirm the meeting point and leave time to get there from your room. If reception relocates your stay, send us the new property and pickup details before departure.
Hotel information